Candle care
To preserve your burn and enjoy your Sonicglow candle as long as possible, be sure to follow our candle care tips every time.
Privacy
YOUR PRIVACY IS IMPORTANT
This privacy policy describes how Sonicglow® uses and protects your information when you use this website, your privacy rights and how the law protects you. We use your personal data to provide and improve the website. By using the website, you agree to the collection and use of your information in accordance with this privacy policy.
TYPES OF DATA WE COLLECT
While using the Sonicglow® website, you may be asked for certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include —
Name (first and last)
Contact information including email address and phone number
Postal address, city, state, ZIP code
Information relevant to surveys and / or offers
Other information including usage data
Usage data is collected automatically when using the Sonicglow® website. Information such as your device IP address, operating system, browser type, browser version, the pages of the website that you've visited, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may also collect information that your browser sends when you visit the website or when you access the website by or through a mobile device.
COOKIES
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. We use cookies and similar tracking technologies to track the activity on the Sonicglow® website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the website. The technologies used may include —
Cookies (or browser cookies) - a cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser settings so that it refuses cookies, our website may use cookies.
Flash cookies - certain features of our website may use local stored objects to collect and store information about your preferences or activity on our website. Flash cookies are not managed by the same browser settings as those used for browser cookies.
Web beacons - certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Sonicglow®, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" cookies.
Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below —
Necessary / essential cookies - Session cookies administered by Sonicglow®. These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and se only use these cookies to provide you with those services.
Cookies policy / notice acceptance cookies - Persistent cookies administered by Sonicglow®. These cookies identify if users have accepted the use of cookies on the website.
Functionality cookies - Persistent cookies administered by Sonicglow®. These cookies allow us to remember choices you make when You use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
USE OF YOUR PERSONAL DATA
Sonicglow® may use personal data for the following purposes.
To provide and maintain our website including to monitor the usage of our website.
To manage your account - to manage your registration as a user of the website. The personal data you provide can give you access to different functionalities of the website that are available to you as a registered user.
For the performance of a contract - the development, compliance and undertaking of the purchase contract for the products or items you have purchased or of any other contract with Sonicglow® through the website.
To contact you - to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests - to attend and manage your requests to Sonicglow®.
For business transfers - we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Sonicglow® assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Sonicglow® about our website users is among the assets transferred.
For other purposes - we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, marketing and your experience.
We may share your personal information in the following situations -
With service providers - we may share your personal information with service providers to monitor and analyze the use of our website and to contact you.
For business transfers - we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Sonicglow® assets, financing, or acquisition of all or a portion of our business to another company.
With affiliates - we may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company (Sonicglow, LLC) and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners - we may share your information with our business partners to offer you certain products, services or promotions.
With other users - when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
With your consent - we may disclose your personal information for any other purpose with your consent.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law to do so. You have the option of sharing additional information with Sonicglow® through your third-party social media service's account (ie Facebook, Instagram, Twitter, Pinterest, etc). If you choose to provide such information and personal data, during registration or otherwise, you are giving Sonicglow® permission to use, share, and store it in a manner consistent with this privacy policy.
RETENTION OF YOUR PERSONAL DATA
Sonicglow® will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Sonicglow® will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF YOUR PERSONAL DATA
Your information, including personal data, is processed at Sonicglow's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
Sonicglow® will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF YOUR PERSONAL DATA
Business transactions - if Sonicglow® is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Law enforcement - under certain circumstances, Sonicglow® may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements - Sonicglow® may disclose your personal data in the good faith belief that such action is necessary to —
- Comply with a legal obligation
- Protect and defend the rights or property of Sonicglow®
- Prevent or investigate possible wrongdoing in connection with the product
- Protect the personal safety of users of the product or the public
- Protect against legal liability
INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES
If you decide to register through or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service's account, such as your name, your email address, your activities or your contact list associated with that account.
You may also have the option of sharing additional information with Sonicglow® through your third-party social media service's account. If you choose to provide such information and personal data, during registration or otherwise, you are giving Sonicglow® permission to use, share, and store it in a manner consistent with this privacy policy.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
SECURITY
The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
CHILDREN'S PRIVACY
Sonicglow® does not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take the necessary steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information, we may require your parent's consent before we collect and use that information. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at info@sonicglow.com.
CHANGES
Sonicglow® may update this privacy policy from time to time. We will notify you of any changes by posting updates to the privacy policy on this page. Should any changes or updates be made, we will let you know via email and / or a prominent notice on our website. Changes to this privacy policy are effective when they are posted on this page. However, you are advised to review this privacy policy periodically for any changes.
CONTACT US
If you have any questions about this privacy policy, please feel free to email us at admin@sonicglow.com.
Last updated — March 26, 2021
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Safety tips
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Making memories with Sonicglow? Upcycling your vessels?
We love to see your Sonicglow candles in the wild or how you are upcycling your vessels! Share your pics by tagging us at #liveloudburnbright!